Bilanz Rating 2020 - Empfangschefin des Jahres
Our dear colleague Carmen Prantl has been awarded in the category Front Office Manager of the Year in the Bilanz Hotel Rating 2020.
We are very pleased about this award for our Carmen Prantl, who has been part of our team for almost three years and was also Executive Assistant Manager of the hotel in September 2019. In her role she is the first point of contact for guests, suppliers and also colleagues. She has a special feeling for how much closeness or distance the guest wishes and gives everyone around her the calming feeling of being well understood and optimally cared for, states Bilanz. She is no stranger to the Tschuggen Hotel Group, as she has already managed the front office at the Carlton Hotel in St. Moritz for almost 3 years. Her career has taken her through a number of luxury hotels in Stuttgart, Hamburg, Zurich and the Maldives.
We would like to congratulate her for the award and of course thank Bilanz for the distinction.