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Useful information

Opening hours

  • Relaxation pool: 07:00 to 20:00 hours 
  • Fitness studio: open the whole day and night
  • Treatments: 09:00 to 20:00 hours, by appointment only 

Winter opening hours: Saunas, steam bath: 09:00 to 20:00 hours 
Summer opening hours: Saunas, steam bath: 12:00 to 20:00 hours 

Spa etiquette

We want you to enjoy your stay with us and hope that you will find the following information useful.

  • Please arrive ten minutes before your booked appointment time so that you can relax before your treatment. Please use this time to inform us of any health issues you might have. 
  • We provide you with disposable underwear to wear during our massage treatments. 
  • If you arrive late and the therapist and/or room are booked for the following session, please understand that we will need to shorten your treatment time accordingly. 
  • If you have to cancel an appointment for personal reasons, please let us know up to 24 hours in advance; otherwise we will have to charge you 50% of the cost of the treatment. If you do not turn up and do not inform us, you will be charged the full amount. 
  • The whole spa area is a non-smoking zone. Please do not use your mobile phone so as not to disturb other guests. 

We want to make your dreams come true! If you cannot find the treatment you want in our spa menu, please speak to Reception. We will be delighted to put together an individual treatment for you.